Provider Courses are a great way of sharing your elearning portfolio with clients when setting up their Organisations. The complete collection of your Provider Courses can either be added when setting up an Organisation or you can choose to customise the courses available to give a more tailored experience depending on your clients needs.

To set up a Provider course select “Provider courses” on the top menu. On the page that follows select the “ADD COURSE” button from the bottom left.  

Add course information

Here you can add a title, choose a category and add a description for your course. By default, courses are set to issue a Certificate on completion of the course. If you don’t need a Certificate for your course simply switch the toggle button off. Finally, on this page is the “Included by default” option that allows you to add your course by default to newly created Organisations. Simply turn the toggle switch off if you do not wish to use this feature for this course. 

When you are finished, click the “SAVE” button. You will then be taken to your course’s profile page which includes the details you have just added and also displays details yet to be added such as the Certificate (if including).

Adding a module

A course will typically require at least one module for it to be usable by Organisation users. A unique aspect of a Provider Course is that you can add multiple learning modules instead of just a single module (whereas courses created within an Organisation are limited to just one module per course). This can allow for more flexibility when creating and designing course content.

To upload your elearning content, click the “ADD NEW MODULE” button in the Modules panel. There a few module types, but for the sake of this guide select “SCORM Course” from the options presented. 

Add a title for your module. Click the “BROWSE” button and select your SCORM zip file. There is the option to add a description for your module, which will be visible to the learner. You can also use the formatting tools available for the Description. Once complete, click the “SAVE” button. This will then begin the upload for you and displaying a process percentage of completion. After starting this process, you will be brought back to the course profile page where you can see the ‘File Import Status’ for your file as it is processed. The status will eventually change to “COMPLETE” on success or “ERROR” if something went wrong. 

If you get the error status, please check that the course file is:

  • a SCORM file, and not the editable source files for course creation

  • using SCORM version 1.2 - this is by far the most common and the one used by Training Post, but other versions do exist

  • 200MB or less - please contact us if you need to upload larger file sizes.

If you are setting up multiple modules, repeat this process until your course is complete.

Other module types

As alluded to in the previous section, Provider Modules allows for the upload of different module types. The current accepted types are:

  • SCORM files
  • PDF documents
  • Third-party plugin integrations for discussion forums 

Setting a module for certificate scoring

Upon a user completing the course, the score of the scoring module will be displayed in the course detail page for the user and on the certificate. For Provider Courses, the final status or score will be shown once all modules have been opened and completed. Provider users can set which of the course's modules will be shown as the final score or course status. 

In addition to this, the Provider Course will only be available to be in an Organisation's enabled Provider Course list when a SCORM-type module is set as the Provider Course's scoring module (i.e. a PDF module or a Discussion module cannot be set as the scoring module). 

To do this, navigate to the Provider Course’s detail page. Under the Modules panel, click “EDIT” next to “Which module should be used for the score on the certificate?”. The resulting pop-up will list all the modules in the Provider Course, though only SCORM courses will have a tick box next to them. Select the SCORM course module that you wish to set as the course’s scoring module and click “SAVE”. The name of the current scoring module will be shown next to the “EDIT” button.

NB Setting a valid scoring module is still required even when course certification is disabled.