To delete users select “Manage > Users and groups” from the top menu and select the required user’s profile. On their profile page click the “DELETE” button. 


NB When a user is deleted ALL existing data for that user will be deleted, including course attempts and scores, which means that:

  • the user will not be able to log in

  • the user will not appear in any reports

  • neither the user nor the account owner will be able to access that user’s certificates for any course.